Returns, Shipping and Refund Policy
- New Orders - Shipping on all products across India is free. All new orders are shipped within 2 business days from Gurgaon. It usually takes 2 - 4 days for delivery.
- Returns - Return shipping is free for customers in India.
Return and refunds
- To initiate a return, please visit Malako's Return Center at https://malako.myreturnscenter.com.
- Our return policy lasts till 7 days after you have received the order.
- Items must be unused and in the same condition that you received them.
- It must also be in the original packaging.
- We accept returns if the product received is damaged or incorrect.
- After inspecting the returned items we will add an equivalent amount of Store Credits to your account. Store credits can be used for a future purchase and they never expire.
- Under no circumstances shall we be able to process a cash/bank refund.
- Face Mask Returns - Due to health and safety concerns, we do not accept returns of Face Masks.
For support please write to us at firstname.lastname@example.org.